24 Hour Automated Appointment Service

- 0115 973 8828

This service allows you to book, cancel or change your appointment with the GP and is available 24 hours a day 365 days per week.

The system identifies you by your date of birth and telephone number, so you must have your current telephone number recorded on your records for this to work.

Why not give it a try!

Recording of abusive telephone calls.

We have an excellent relationship with our patients and appreciate the mutual understanding that we share that at times we can be doing our best as can patients but sometimes everything does not go to plan. During these times we will do what we can to put the situation right. We also have a duty to care for our staff and for this reason we have had to apply a facility to record occasional telephone calls - where the caller is threatening or abusive. When we are forced to record such a call the persons on the call will hear a recorded message informing them that the call is now being recorded and it will be recorded from then until its conclusion. We have decided to not routinely record all telephone conversations at this time.