Derby Road Health Centre336 Derby RoadLentonNottingham, NG7 2DWTel: 0115 8965 001
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GP Appointments are triaged by reception and our Nurse Practitioners. We aim to offer a GP appointment within 5 working days and up to 4 weeks in advance.
GP Telephone Appointments. If you think this may be helpful, please ring the surgery, before 11.30am to arrange for a GP to call.
In addition to this we have a large team of highly experienced nurses and health care assistants to provide good healthcare. We also have a Minor Illness Clinic and Minor Surgery Clinic.
Your GP/ANP appointment is 10 minutes. We want to make this 10 minutes as effective as possible so please only discuss one issue at each appointment. If you have more than one problem, you must let the GP/ANP know so that you both can plan how to address these over the course of one or more appointments. For more information, see the leaflet Getting the Best from your GP Appointment
You can book appointments by:
Please make sure you cancel your appointment if you no longer need it.
You can now cancel your appointment four ways:
Our advanced nurse practitioners provides a daily telephone triage clinic. They will telephone you to discuss your problem and if they are unable to help you over the telephone, they will book you an appointment either with the nurse prescriber, the GP or a practice nurse. Our nurse practitioners can prescribe medication and issue a prescription if necessary.
Our nurses offer a wide range of healthcare services, for the following: Contraception, Dressings, Diabetes, Asthma, Ear Syringing, Removal of Stitches, Blood Pressure Checks, Cervical Smears, Smoking Advice, Immunisations and much more.
The nurses are available between 12pm and 12.45pm for general telephone queries and travel advice.
Our senior nurse is qualified to prescribe when required, and she can help with ailments such as Sore Throat, Coughs, Cold, Chest Infection, Urinary Tract Infection, Fever, Abdominal pain, Diarrhoea, Skin disorders, Minor Injuries, Earache and Bites/stings.
Our healthcare assistants and phlebotomists perform valuable healthcare services such as: Blood/Urine Tests, ECGs, Blood Pressure Checks, Weight Management, Toe Nail Cutting Service, New Patient Checks, Patient ABCs (Annual Birthday Checks) and NHS Health Checks.
Urgent Appointments are available on the day and will be triaged by reception and our advanced nurse practitioner.
Sometimes it may be possible to resolve problems over the telephone without visiting the surgery. If you think this may be helpful, please ring the surgery, preferably before 11:30 and we will arrange for a doctor to return your call.
We have dedicated triage lines which are operational during the times below.
Telephone the main line and then choose option 1
During the above times patients will be able to access the triage service by way of receiving a call back from our Advanced Nurse Practitioner who will assess symptoms and arrange for the appropriate follow up actions which could include being invited into the practice for a face to face consultation.
For periods outside of the times above the triage lines will be closed. Reception are unable to book patients into the triage service outside of these times however there will be clear advise for patients and access to the appropriate care paths outside of these times.
This operational change is essential to ensure we continue to deliver high quality care to our 12,000 patients.
If you have any questions around the above changes please do not hesitate to direct any questions to the practice.
Evening & Weekend Appointments bookable through your GP practice
Patients registered at this practice can now access additional routine appointments at our extended hours service in the city centre, GP+ Nottingham City.
Appointments are available to see GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location on Upper Parliament Street in Nottingham City Centre.
Opening hours are:
16:00 – 20:00 Monday – Friday 09:00 – 13:00 Saturday & Sunday
This is not a walk-in service. Appointments are required and are bookable through DRHC reception.
If you are too ill to come to the surgery or are house bound please telephone before 10.30am (except in an emergency) so that the doctors can plan their visits. The doctor may ring you back to discuss your symptoms before visiting. Home visits are only available for patients who are housebound because of illness or disability.
Home visits usually take place between 12:00 and15:00.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
Each year, thousands of patients miss their appointments simply because they forget when it is. Text reminders have been proven to substantially reduce the number of missed appointments and is a FREE service which started in February 2009. It is hoped that this will help to reduce the number of missed appointments and therefore improve appointment availability for patients.
How do I get these 'Mobile Text Message Reminders'?
If completing the form below please ensure you complete all the questions marked *We recommend you double check the Mobile telephone number entered to avoid text messages potentially being sent to the wrong recipient.
This service is provided directly by the NHS not DRHC thus we cannot guarantee its availability 100%.
If you wish to register for this messaging service please fill out the consent form.
You can cancel your appointment following the instructions below:
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